1. Who We Are
BillionBird is a brand of Nexaura Global, at No. 24, APR Praveen Signator Villas, SMNR Gardens Road, Bachupally, Hyderabad 500090, Telangana, India. Contact: hello@billionbird.com, +91 99123 58777.
2. What Data We Collect
Data you provide through our quotation and contact forms: name, company name, business email, phone, country, destination port, commodity specification, estimated volume, preferred Incoterm, and message content. Website usage data through Google Analytics: anonymised IP address, browser type, pages visited, time on site, and referral source.
3. How We Use Your Data
We use your data exclusively to: respond to your trade inquiry; manage the ongoing trade relationship if you become a partner; improve our website based on usage analytics; and comply with Indian regulatory requirements including APEDA, FSSAI, and GST.
4. Legal Basis for Processing (EU/UK visitors)
Our legal basis: (a) performance of a contract or pre-contractual steps for quotation requests; (b) legitimate interests for website analytics; and (c) consent for any marketing communications you opt into.
5. Data Sharing
We do not sell your personal data. We share data only with: our trade operations team; SGS/Intertek for shipment inspection coordination; freight forwarders for vessel booking; and Google Analytics for anonymised website usage data.
6. Data Retention
Quotation request data: 3 years from inquiry date. Active partner transaction data: 7 years (Indian GST and accounting requirements). Website analytics: 26 months (Google Analytics default).
7. Your Rights
You have the right to access, correct, or delete your personal data. Contact hello@billionbird.com. We respond within 30 days.
8. Cookies
We use Google Analytics cookies for website usage analytics. IP anonymisation is enabled. See our Cookie Policy for full details.
9. Changes to This Policy
We may update this policy periodically. Continued use of the website after changes constitutes acceptance.